MortgageGuy asked:

have a 4 year old builder grade Payne heat pump, lets start with the Air Handle, the filter and coil were extremely dirty and could not provide heat (changed filter & cleaned) unit worked great for two days.

Once again no heat, air handler okay, checked the circuit breaker and it was tripped, after reset, tripped again (replaced). Breaker continues to trip, I have removed the slow blown fuses for the condenser and will replace them to try to isolate what could be the culprit…any suggestions would be helpful…Thankz

Question posted courtesy of: Jane

Anonymous asked:

Okay, so our split system heat pump quit working apparently yesterday or very recently. The air doesn’t get as cool, and it runs from the machines in the basement, with the external heat pump outside of the house. Basically just like a fan is on blowing air, minus the true coolness. I was right nex to the heat pump when I had someone switch on the air inside. I hear the loud “click” commonly heard when it’s not warm enough in the house for the air to come on…but the heat pump goes on a “standby” I guess. I tried turning the fan blades, and nothing. The pipes for freon, etc. aren’t cold like they should be. Didn’t hear any sound from the compressor. Putting my head right up against where the power cables run into the heat pump itself…I could hear the typical “buzzing” of the electricity running to whatever electronics inside. But it’s otherwise quite dead.
There is an external emergency “fuse” type control box that is attached onto the side of the house, with wires going to the heat pump and/or machines in the basement. But it’s basically some kind of emergency overload piece of plastic with metal on it, that you can pull out to kill the circuit or something. It plainly states on the box that there are no fuses in it. Does this help any?
I also looked at the circuit breaker box…all of them seem to be on and everything seems fine with that.
I turned on the heat, and it did seem to get fairly warm. Again, running from the machines in the basement…but the heat pump did not come on. I’m not sure if it didn’t come on because it’s simply not physically cold outside, or if there is indeed something wrong with the heat pump and it should have. Usually the machines in the basement (the backup heaters) only seem to come on when it’s more than 2 or 3 degrees below what the thermostat inside is set for. But the heat pump still doesn’t seem to come on for either. The machines in the basement sound like they’re working fine.

Question posted courtesy of: Herbert

Mark B asked:

I think I know what a heat pump does, but should I have one where I live? First, from what I think, a heat pump works as both a heater and an AC with backup coils for heat on colder days. I live in North Dakota, where it regularly gets below 0 in winter. I was told by the previous homeowner to turn off the breaker for the heat pump in winter. I can see where the heat pump unit (is it all outside) is hooked up to electricity, but inside near the furnace it looks like the heat used to be gas. My question is this- am I right in what I think a heat pump does, and how would I determine if I should replace my existing unit w/ an A/C and gas heat? — the outside unit is old and LOUD

Question posted courtesy of: Lawrence

Rob asked:

Last night it dipped down to 14F (the coldest it’s been since I bought my new condo). Well last night the Heat Pump system could not keep up with the temperature I have set (68F). When I woke up this morning, the thermostat read that the indoor temperature was 62F.

I was under the impression that the auxillary “heat strips” would assist the Heat Pump to maintain the requested indoor temperature, but this obviously wasn’t the case. Is there any way to make sure the heat strips are indeed working? It is important to me to have the heater working because I have a 5-month-old at home.
Clarification: The programmable thermostat I use indicates that Auxillary Heat is engaged, and it was engaged all night, but still unable to keep up with demand.

Question posted courtesy of: Louis

justsomebody asked:

I just bought my house in Sept. and it had a heat pump. I am not familiar with heat pumps at all. I am now running the A/C for the first time. I am not sure but it seems like the Heat pump quits, (i.e, it isn’t just getting colder and colder) but I don’t think the fan is shutting off. I have yet to hear it shut off anyway.

Even when I turn the A/C off the fan still keeps running.

My husband tried if switching off the breaker but when you flip it back on the fan is still running.
Does the fan run more when cooling than heating when using a heat pump?

Question posted courtesy of: Ryan

Roger G asked:

My heat pump is set for heat, but late in the night or early morning, while the heater is on, it switches itself and blows cold air. A few days this past week, it seemed to me that it was blowing cold air for about 30 mins, then would switch back to heat. Is this normal?
I live in Phoenix, AZ
Also, the unit was new and installed in 2005. House also vibrates when the unit is on.
I contacted them about 10 days ago when it started to do that. The guy was up there for 20mins. He said everything is fine. I have had a lot of problems with Sun Energy, Inc. They had an advertised price in the paper. They said that it will be a Ducane and it is a divison of Lennox. So I thought it would be a good system. So I went with them. This year I had the blower wheel and 2 thermostats replaced. Plus I had freon added 2 times since 2005. The repairman from the company says that the manufacturer didn’t put enough freon the first time. I am considering contacting someone for help with this company.

Question posted courtesy of: Constance

jehut asked:

Does anyone else’s heat pump kick off and on during the furnace cycle? Does it sometimes sound like it is pulling too much electricity?

Question posted courtesy of: Judy