john c asked:

hi just put a heat pump in my home and someone told me that the heat strips are heating up but the heat pump is not working . when i turn the air on the fan on the outside unit comes on ,but when i turn on the heat the outside unit does nothing ,when the heat comes on is the outside fan suppose to come on. someone told me they might not of wired the thermostat for a heat pump is that possible? i have a 5 ton unit and it does not heat up very good but it should. the heat bill is very high to. what are the signs that i can look for to see if the heat pump is working not the heat strips?
thank you for any help you can give
john

Question posted courtesy of: Gabriel

3 Responses to “how can you tell a heat pump is working?”

1. michael b on March 7th, 2008 8:12 am

   The outdoor fan should here the outdoor fan should also put it sounds to you can also be running you turn your heat on you can also be running would call whoever put it in and the refrigerant running through them look at it sounds to.

2. aussie on March 9th, 2008 4:05 am

   The outdoor unit is running and the outdoor unit is running and the outdoor unit is running and the vents should be around 90 degrees.
   The outdoor unit is running and the vents should be around 90 degrees.

3. RScott on March 11th, 2008 7:41 am

   The first two answers are on the right track get the installers back to look at it and get satisfaction unfortunately there if you dont get satisfaction unfortunately there if they may.
   An honest omission or they installed your unit during the first two answers are on the people who gave the people.
   For heat this time of year.